Services & pricing

Services built for appointment-based businesses

Every project starts with a free call and a fixed quote. Prices below are starting points; your final quote depends on your setup and volume.

What’s included

  • Retell AI voice agent built around your services, hours and prices
  • Twilio number setup or connection to your existing line
  • Call forwarding for busy, missed and after-hours calls
  • Booking into your calendar or a call-back request
  • Text summary to you after every call
  • Testing with real calls before launch

Who it’s for

  • Med spas, salons and clinics that miss calls during treatments
  • Gyms and studios with no front desk after hours
  • Any business losing bookings to voicemail

Questions

Will it sound robotic?

No. It uses a natural voice, and I write its script around how your team actually talks to callers.

Can it transfer to a real person?

Yes. It can hand the call to you or a staff member when the caller asks or when the question is outside its script.

What does it cost to run each month?

You pay the voice platform and Twilio directly based on minutes used. For most small businesses that is a modest monthly amount, and I estimate it for you before we start.

What’s included

  • Meta Business Manager and business verification
  • WhatsApp sender registration through Twilio
  • Display name and profile setup
  • Approved templates for reminders, confirmations and offers
  • Two-way messaging connected to your CRM or automation
  • Green tick (official business account) application where eligible

Who it’s for

  • Businesses with clients who prefer WhatsApp over SMS
  • International clinics, spas and travel services
  • Teams outgrowing the free WhatsApp Business app

Questions

Do I lose my current WhatsApp number?

Not necessarily. We can move it to the API or use a new number. I’ll explain the trade-offs on our call.

How long does verification take?

Meta verification usually takes a few days to two weeks, depending on how quickly your business documents check out.

Can I still reply from my phone?

Yes, through a shared inbox or CRM that connects to the API.

What’s included

  • Booking confirmation text the moment an appointment is made
  • Reminders before the appointment (for example 24 hours and 2 hours)
  • Reply C to confirm, R to reschedule, with replies sent to you
  • Missed-call text-back
  • Review request after the visit
  • Built in n8n with Twilio, connected to your calendar or booking tool

Who it’s for

  • Any appointment-based business with no-show problems
  • Owners who currently send reminders by hand
  • Clinics and spas that want review requests on autopilot

Questions

Does it work with my booking software?

It works with most tools that have a calendar, Google Sheets export, webhook or API. If yours doesn’t, I’ll tell you before you pay.

Is it legal to text my clients?

Yes, when clients have agreed to receive texts and you’re registered for A2P 10DLC. I handle that registration as part of setup if you need it.

Who pays for the texts?

You pay Twilio directly per message, usually around a cent per text in the US.

What’s included

  • Brand registration (sole proprietor, standard or low-volume)
  • Campaign use case, description and sample messages written to pass review
  • Opt-in flow, privacy policy and terms checked or written
  • Toll-free verification for toll-free numbers
  • Rejection fixes and resubmission (30886, 30907, 30909 and more)
  • Numbers linked to your messaging service once approved

Who it’s for

  • Businesses getting error 30034 or 30007
  • Anyone whose campaign was rejected
  • Agencies and SaaS tools registering clients

Questions

How long does approval take?

Usually a few days to two weeks after submission. Rejections add time, which is why I write the campaign carefully the first time.

Can you fix a rejected campaign?

Yes. I read the rejection code, fix the exact problem and resubmit. Use my free decoder to see what your code means.

Do you guarantee approval?

No one can, because carriers make the final decision. With 80+ registrations done, I know what reviewers look for.

What’s included

  • Monitoring delivery rates and error codes
  • Fixes when something stops working
  • Template, reminder and AI script updates
  • New numbers, campaigns and compliance updates
  • Monthly summary in plain English
  • Priority replies within one business day

Who it’s for

  • Businesses who want it handled, not learned
  • Teams running several numbers or locations
  • Clients after a setup project with me

Questions

Is there a contract?

No long-term contract. It runs month to month and you can cancel anytime.

What if I need a bigger change?

Bigger builds are quoted separately, at a discount for management clients.

Do I need to have bought a setup from you?

No. I can take over an existing Twilio setup after a quick review.

Platform fees (Twilio, carrier registration, Meta, AI voice minutes) are paid directly by you to those providers, so you always own your accounts.

Ready to stop missing calls and texts?

Book a free 15-minute call. You’ll get a clear plan and a fixed quote.