A2P & Twilio error decoder · Delivery error
Twilio error 30032: Toll-free number not verified
Toll-free numbers must pass verification before they can text US and Canadian phones.
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How to fix error 30032
- Submit toll-free verification with your use case and opt-in proof
- Wait for approval, then resend
Common causes
- The toll-free number hasn’t been submitted for verification
- Verification was submitted but is still under review
- Verification was rejected and never resubmitted
How to stop it happening again
- Submit toll-free verification before sending any texts from the number
- Describe exactly how customers opt in, with a screenshot or public link to the form
- Use sample messages that match what you will actually send
How long does a fix take?
Toll-free verification usually takes a few days to a couple of weeks.
Still seeing error 30032?
I’ve fixed this for businesses on Twilio, GoHighLevel, RingCentral and more, with 80+ A2P registrations done. Send me the error and a screenshot and I’ll tell you exactly what to change.
Related delivery errors
Based on Twilio’s public error documentation and carrier guidelines. Carrier rules change, so treat this as guidance, not legal advice. Look up another code.
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